Analyze and imitate the best in customer service from around the globe. Join Lawrence as he shares his two decades of experience on how to attract, train and maintain clients and members. Group Instructors, Personal Trainers and Owners will benefit from this creative and detailed presentation exploring customer acquisition, retention and management. Leave with tools to grow your client base and client satisfaction.[gap size=”10px”]
[x_icon type=”check-circle”] CEC Video: Running the Show: Customer Service
[x_icon type=”check-circle”] Video Duration: 93 Minutes
[x_icon type=”check-circle”] Powerpoint (PDF)
[x_icon type=”check-circle”] Education Article
[x_icon type=”check-circle”] CEC Exam
[x_icon type=”check-circle”] CECs/CEUs: SCW (2.0)
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Lawrence Biscontini, MA
Lawrence has been a SCW Faculty Member, Keynoter, Course Creator and Presenter for over two decades. As a Mindful Movement Specialist with over a dozen multiple industry-recognized awards, Lawrence serves on the Advisory Boards for CanFitPro, the International Council on Active Aging and Power Music®. He has been part of the SCW and BOSU Development Teams, and he is a Registered Yoga Alliance Teacher (500RYT) and Content Specialist Contributing Author to industry magazines and texts like SCW, ACE and AFAA. Find Lawrence at www.findlawrence.com.
$39.95
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